1. Introduction
AI5 Consulting ("Company," "we," "us," or "our") is committed to protecting the privacy and confidentiality of information entrusted to us by our website visitors and clients. This Privacy Policy describes how we collect, use, store, and protect information when you visit our website at www.ai5consulting.com or engage our consulting services.
By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or services.
2. Information We Collect
2.1 Website Information
When you use our website contact form, we collect the following information: your full name, email address, phone number, company name, service interest selection, and any additional information you provide in your message. This information is collected solely to respond to your inquiry and to provide you with information about our services.
Our website does not use cookies, tracking pixels, or analytics tools. We do not automatically collect browsing data, IP addresses, or device information beyond what is inherently logged by our web hosting provider for security purposes.
2.2 Client Engagement Information
When you engage our consulting services, we may collect and process confidential business information necessary to fulfill our contractual obligations. This may include: current business workflows and processes, organizational charts and team structures, sales and customer information, human resources information, customer support data and communications, financial and operational metrics, and any other information you provide in connection with our engagement.
The specific types of information collected will be defined in your engagement agreement with us.
3. How We Use Your Information
We use the information we collect for the following purposes: to respond to inquiries submitted through our website contact form, to provide AI consulting, implementation, and training services as described in your engagement agreement, to analyze your business processes and develop recommendations for AI implementation, to create customized automation and workflow improvements, to communicate with you about your engagement and provide project updates, and to fulfill our legal and contractual obligations.
4. Use of Artificial Intelligence Tools
As an AI consulting firm, we utilize third-party artificial intelligence platforms and tools to analyze data and develop solutions for our clients. When processing client data through these AI tools, we take the following precautions:
We use only paid, commercial-grade AI services that provide enhanced privacy protections and do not use client data to train their models. We carefully review the privacy policies and data handling practices of any AI tools we employ. We implement appropriate safeguards to protect the confidentiality of client information during AI processing. We do not input personally identifiable information into AI tools unless necessary for the specific engagement and authorized by the client.
The use of AI tools in connection with your engagement will be addressed in your engagement agreement, which will govern the specific terms of data processing.
5. Data Storage and Security
We store information using a combination of local systems, private cloud storage, and secure email. We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents that may affect your data. In the event of a data breach affecting your information, we will notify you in accordance with applicable law and take appropriate remedial measures.
6. Data Retention
We retain client engagement data for up to three (3) years following the conclusion of an engagement. This retention period allows us to address any follow-up questions, provide ongoing support if requested, comply with legal and regulatory requirements, and defend against potential legal claims.
Website contact form submissions are retained for as long as necessary to respond to your inquiry and for a reasonable period thereafter for record-keeping purposes.
Upon written request, we will delete your information prior to the standard retention period, subject to any legal obligations requiring us to retain certain records.
7. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information or confidential business data to third parties. We do not share your information with subcontractors or subprocessors without your explicit consent.
We may disclose your information only in the following circumstances: when required by law, court order, or governmental authority, to protect our legal rights or defend against legal claims, with your explicit written consent, and as necessary to use AI processing tools as described in Section 4 and your engagement agreement.
8. Your Rights
You have the following rights regarding your information: you may request access to the information we hold about you, you may request correction of inaccurate information, you may request deletion of your information (subject to legal retention requirements), you may request a copy of your information in a commonly used format, and you may withdraw consent for data processing where consent was the basis for processing.
To exercise any of these rights, please contact us using the information provided in Section 12 below.
9. Geographic Scope of Services
AI5 Consulting provides services exclusively to clients located within the United States, with the exception of California. We do not solicit or accept clients from outside the United States or from the state of California. If you are located outside of our service area, please do not submit information through our website or request our services.
10. Children's Privacy
Our website and services are intended for business professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete such information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Effective Date" at the top of this policy and, where appropriate, notify you via email or through our website.
Your continued use of our website or services after the posting of changes constitutes your acceptance of such changes.
12. Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights regarding your information, or have concerns about our data practices, please contact us at:
AI5 Consulting
Website: www.ai5consulting.com
Contact Form: www.ai5consulting.com/contact.html
13. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the state and federal courts located in Texas.
14. Acknowledgment
By using our website or engaging our services, you acknowledge that you have read this Privacy Policy, understand it, and agree to be bound by its terms and conditions.